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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Knowledge Areas

Learn about the most important knowledge areas for Truck Drivers, Light or Delivery Services. Also, find out how proficient you have to be in each knowledge area.

Importance*More Info
1.Transportation49
2.Customer and Personal Service45
3.Administration and Management41
4.Production and Processing40
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed

Knowledge Area Scores

Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
49
41
Ride a train to workSteer a large freighter through a busy harborControl air traffic at a busy airport
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
45
33
Process customer dry-cleaning drop offWork as a day care aide supervising 10 childrenRespond to a citizen's request for assistance after a major disaster
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
41
32
Sign a pay voucherMonitor progress of a project to ensure timely completionManage a $10 million company
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
40
32
Put a computer back into its packing materialsSupervise an appliance assembly lineManage an international shipping company distribution center