| 1. | Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation. |
| 2. | Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes. |
| 3. | Explain products or services and prices, and answer questions from customers. |
| 4. | Obtain customer information such as name, address, and payment method, and enter orders into computers. |
| 5. | Record names, addresses, purchases, and reactions of prospects contacted. |
| 6. | Adjust sales scripts to better target the needs and interests of specific individuals. |
| 7. | Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations. |
| 8. | Answer telephone calls from potential customers who have been solicited through advertisements. |
| 9. | Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts. |
| 10. | Maintain records of contacts, accounts, and orders. |
| 11. | Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations. |
| 12. | Conduct client or market surveys in order to obtain information about potential customers. |