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| 37 |
| Keep a monthly calendar of appointments | Allocate the time of subordinates to projects for the coming week | Allocate the time of scientists to multiple research projects |
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Equipment Maintenance Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
| 65 | |
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| 41 |
| Add oil to an engine as indicated by a gauge or warning light | Clean moving parts in production machinery | Conduct maintenance checks on an experimental aircraft |
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| 46 |
| Notice that customers are angry because they have been waiting too long | Be aware of how a coworker's promotion will affect a work group | Counsel depressive patients during a crisis period |
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| 35 |
| Count the amount of change to be given to a customer | Calculate the square footage of a new home under construction | Develop a mathematical model to simulate and resolve an engineering problem |
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Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 59 | |
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| 42 |
| Take a customer's order | Answer inquiries regarding credit references | Preside as judge in a complex legal disagreement |
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| 47 |
| Adjust the settings on a copy machine to make reduced size photocopies | Adjust the speed of assembly line equipment based on the type of product being assembled | Control aircraft approach and landing at a large airport during a busy period |
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Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making. |
| 53 | |
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| 46 |
| Think about the implications of a newspaper article for job opportunities | Determine the impact of new menu changes on a restaurant's purchasing requirements | Identify the implications of a new scientific theory for product design |
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Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| 50 | |
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| 42 |
| Determine whether a subordinate has a good excuse for being late | Evaluate customer complaints and determine appropriate responses | Write legal brief challenging a federal law |
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