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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Job Activities

Learn about the most important job activities for Secretaries, Except Legal, Medical, and Executive. Also, find out how proficient you have to be in each job activity.
Importance*More Info
1.Interacting With Computers93
2.Communicating with Supervisors, Peers, or Subordinates87
3.Performing Administrative Activities84
4.Getting Information79
5.Documenting/Recording Information78
6.Establishing and Maintaining Interpersonal Relationships77
7.Processing Information75
8.Organizing, Planning, and Prioritizing Work73
9.Communicating with Persons Outside Organization71
10.Performing for or Working Directly with the Public67
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed
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Job Activity Scores

Interacting With Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
93
53
Enter employee information into a computer databaseWrite software for keeping track of parts in inventorySet up a new computer system for a large multinational company
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
87
59
Write brief notes to othersReport the results of a sales meeting to a supervisorCreate a videotaped presentation of a company's internal policies
Performing Administrative Activities
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
84
54
Complete routine paperwork on standard formsComplete tax forms required of self-employed peopleServe as the benefits director for a large computer sales organization
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
79
60
Follow a standard blueprintReview a budgetStudy international tax laws
Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
78
50
Record the weights of trucks that use the highwaysDocument the results of a crime scene investigationMaintain information about the use of orbiting satellites for private industry communications
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
77
72
Exchange greetings with a coworkerMaintain good working relationships with almost all coworkers and clientsGain cooperation from a culturally diverse group of executives hostile to your company
Processing Information
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
75
59
Tabulate the costs of parcel deliveriesCalculate the adjustments for insurance claimsCompile data for a complex scientific report
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
73
71
Organize a work schedule that is repetitive and easy to planPlan and organize your own activities that often changePrioritize and plan multiple tasks several months ahead
Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
71
58
Have little contact with people outside the organizationMake standard presentations about available servicesPrepare or deliver press releases
Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
67
53
Tend a highway toll boothSell shoes in a popular shoe storePerform a monologue on national TV