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| 81 |
| Convince a coworker to assist with an assignment | Deliver standard arguments or sales pitches to convince others to buy popular products | Deliver major sales campaign in a new market |
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| 77 |
| Exchange greetings with a coworker | Maintain good working relationships with almost all coworkers and clients | Gain cooperation from a culturally diverse group of executives hostile to your company |
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Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| 85 | |
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| 81 |
| Have little contact with people outside the organization | Make standard presentations about available services | Prepare or deliver press releases |
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| 72 |
| Write brief notes to others | Report the results of a sales meeting to a supervisor | Create a videotaped presentation of a company's internal policies |
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| 66 |
| Determine the meal selection for a cafeteria | Select the location for a major department store | Make the final decision about a company's 5-year plan |
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Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources. |
| 78 | |
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| 64 |
| Follow a standard blueprint | Review a budget | Study international tax laws |
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Analyzing Data or Information
Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
| 68 | |
|
| 57 |
| Determine the location of a lost order | Determine the interest cost to finance a new building | Analyze the cost of medical care services for all hospitals in the country |
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Interacting With Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
| 67 | |
|
| 47 |
| Enter employee information into a computer database | Write software for keeping track of parts in inventory | Set up a new computer system for a large multinational company |
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| 63 |
| Keep up with price changes in a small retail store | Keep current on changes in maintenance procedures for repairing sports cars | Learn information related to a complex and rapidly changing technology |
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| 60 |
| Apologize to a customer who complains about waiting too long | Get two subordinates to agree about vacation schedules | Negotiate a major labor-management contract |
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