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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Job Activities

Learn about the most important job activities for Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products. Also, find out how proficient you have to be in each job activity.

Importance*More Info
1.Establishing and Maintaining Interpersonal Relationships86
2.Selling or Influencing Others85
Getting Information85
4.Communicating with Persons Outside Organization81
5.Communicating with Supervisors, Peers, or Subordinates70
6.Resolving Conflicts and Negotiating with Others68
7.Organizing, Planning, and Prioritizing Work67
8.Identifying Objects, Actions, and Events65
9.Processing Information59
10.Monitor Processes, Materials, or Surroundings58
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed
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Job Activity Scores

Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
86
76
Exchange greetings with a coworkerMaintain good working relationships with almost all coworkers and clientsGain cooperation from a culturally diverse group of executives hostile to your company
Selling or Influencing Others
Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
85
72
Convince a coworker to assist with an assignmentDeliver standard arguments or sales pitches to convince others to buy popular productsDeliver major sales campaign in a new market
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
85
70
Follow a standard blueprintReview a budgetStudy international tax laws
Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
81
68
Have little contact with people outside the organizationMake standard presentations about available servicesPrepare or deliver press releases
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
70
62
Write brief notes to othersReport the results of a sales meeting to a supervisorCreate a videotaped presentation of a company's internal policies
Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
68
64
Apologize to a customer who complains about waiting too longGet two subordinates to agree about vacation schedulesNegotiate a major labor-management contract
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
67
68
Organize a work schedule that is repetitive and easy to planPlan and organize your own activities that often changePrioritize and plan multiple tasks several months ahead
Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
65
63
Test an automobile transmissionJudge the acceptability of food productsDetermine the reaction of a virus to a new drug
Processing Information
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
59
54
Tabulate the costs of parcel deliveriesCalculate the adjustments for insurance claimsCompile data for a complex scientific report
Monitor Processes, Materials, or Surroundings
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
58
54
Check to see if baking bread is doneTest electrical circuitsCheck the status of a patient in critical medical care