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| 76 |
| Exchange greetings with a coworker | Maintain good working relationships with almost all coworkers and clients | Gain cooperation from a culturally diverse group of executives hostile to your company |
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| 72 |
| Convince a coworker to assist with an assignment | Deliver standard arguments or sales pitches to convince others to buy popular products | Deliver major sales campaign in a new market |
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Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources. |
| 85 | |
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| 70 |
| Follow a standard blueprint | Review a budget | Study international tax laws |
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Communicating with Persons Outside Organization Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| 81 | |
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| 68 |
| Have little contact with people outside the organization | Make standard presentations about available services | Prepare or deliver press releases |
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| 62 |
| Write brief notes to others | Report the results of a sales meeting to a supervisor | Create a videotaped presentation of a company's internal policies |
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| 64 |
| Apologize to a customer who complains about waiting too long | Get two subordinates to agree about vacation schedules | Negotiate a major labor-management contract |
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| 68 |
| Organize a work schedule that is repetitive and easy to plan | Plan and organize your own activities that often change | Prioritize and plan multiple tasks several months ahead |
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| 63 |
| Test an automobile transmission | Judge the acceptability of food products | Determine the reaction of a virus to a new drug |
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Processing Information Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
| 59 | |
|
| 54 |
| Tabulate the costs of parcel deliveries | Calculate the adjustments for insurance claims | Compile data for a complex scientific report |
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| 54 |
| Check to see if baking bread is done | Test electrical circuits | Check the status of a patient in critical medical care |
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