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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Job Activities

Learn about the most important job activities for Probation Officers and Correctional Treatment Specialists. Also, find out how proficient you have to be in each job activity.
Importance*More Info
1.Getting Information88
2.Resolving Conflicts and Negotiating with Others85
Communicating with Supervisors, Peers, or Subordinates85
4.Organizing, Planning, and Prioritizing Work83
Making Decisions and Solving Problems83
6.Establishing and Maintaining Interpersonal Relationships82
7.Documenting/Recording Information81
8.Communicating with Persons Outside Organization78
9.Performing Administrative Activities77
Evaluating Information to Determine Compliance with Standards77
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed

Job Activity Scores

Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
88
60
Follow a standard blueprintReview a budgetStudy international tax laws
Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
85
79
Apologize to a customer who complains about waiting too longGet two subordinates to agree about vacation schedulesNegotiate a major labor-management contract
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
85
70
Write brief notes to othersReport the results of a sales meeting to a supervisorCreate a videotaped presentation of a company's internal policies
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
83
76
Organize a work schedule that is repetitive and easy to planPlan and organize your own activities that often changePrioritize and plan multiple tasks several months ahead
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
83
73
Determine the meal selection for a cafeteriaSelect the location for a major department storeMake the final decision about a company's 5-year plan
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
82
80
Exchange greetings with a coworkerMaintain good working relationships with almost all coworkers and clientsGain cooperation from a culturally diverse group of executives hostile to your company
Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
81
65
Record the weights of trucks that use the highwaysDocument the results of a crime scene investigationMaintain information about the use of orbiting satellites for private industry communications
Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
78
60
Have little contact with people outside the organizationMake standard presentations about available servicesPrepare or deliver press releases
Performing Administrative Activities
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
77
56
Complete routine paperwork on standard formsComplete tax forms required of self-employed peopleServe as the benefits director for a large computer sales organization
Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
77
63
Review forms for completenessEvaluate a complicated insurance claim for compliance with policy termsMake a ruling in court on a complicated motion