Assisting and Caring for Others Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
| 81 | |
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| 62 |
| Help a coworker complete an assignment | Assist a stranded traveler in finding lodging | Care for seriously injured persons in an emergency room |
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Thinking Creatively Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
| 76 | |
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| 63 |
| Change the spacing on a printed report | Adapt popular music for a high school marching band | Create new computer software |
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| 68 |
| Exchange greetings with a coworker | Maintain good working relationships with almost all coworkers and clients | Gain cooperation from a culturally diverse group of executives hostile to your company |
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| 57 |
| Write brief notes to others | Report the results of a sales meeting to a supervisor | Create a videotaped presentation of a company's internal policies |
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| 64 |
| Organize a work schedule that is repetitive and easy to plan | Plan and organize your own activities that often change | Prioritize and plan multiple tasks several months ahead |
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Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources. |
| 71 | |
|
| 50 |
| Follow a standard blueprint | Review a budget | Study international tax laws |
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| 54 |
| Apologize to a customer who complains about waiting too long | Get two subordinates to agree about vacation schedules | Negotiate a major labor-management contract |
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Training and Teaching Others Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. |
| 66 | |
|
| 49 |
| Give coworkers brief instructions on a simple procedural change | Teach a social sciences course to high school students | Develop and conduct training programs for a medical school |
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| 55 |
| Determine the meal selection for a cafeteria | Select the location for a major department store | Make the final decision about a company's 5-year plan |
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| 50 |
| Review forms for completeness | Evaluate a complicated insurance claim for compliance with policy terms | Make a ruling in court on a complicated motion |
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