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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Knowledge Areas

Learn about the most important knowledge areas for Power Distributors and Dispatchers. Also, find out how proficient you have to be in each knowledge area.

Importance*More Info
1.Public Safety and Security73
2.Customer and Personal Service69
3.English Language56
4.Computers and Electronics55
5.Mathematics53
Mechanical53
7.Education and Training52
Administration and Management52
9.Telecommunications50
10.Clerical49
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed
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Knowledge Area Scores

Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
73
62
Use a seatbeltInspect a building site for safety violationsCommand a military operation
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
69
74
Process customer dry-cleaning drop offWork as a day care aide supervising 10 childrenRespond to a citizen's request for assistance after a major disaster
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
56
47
Write a thank you noteEdit a feature article in a local newspaperTeach a college English class
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
55
47
Operate a VCR to watch a pre-recorded training tapeUse a word processorCreate a program to scan computer disks for viruses
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
53
51
Add two numbersAnalyze data to determine areas with the highest salesDerive a complex mathematical equation
Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
53
56
Replace the filters in a furnaceReplace a valve on a steam pipeOverhaul an airplane jet engine
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
52
45
Show someone how to bowlLead a quality improvement seminarDesign a training program for new employees
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
52
51
Sign a pay voucherMonitor progress of a project to ensure timely completionManage a $10 million company
Telecommunications
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
50
41
Dial a phoneInstall a satellite TV dish"Develop a new, world-wide telecommunications network"
Clerical
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
49
47
File letters alphabeticallyType 30 words per minuteOrganize a storage system for company forms