| 1. | Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices. |
| 2. | Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions. |
| 3. | Receive and fill telephone orders for parts. |
| 4. | Fill customer orders from stock. |
| 5. | Prepare sales slips or sales contracts. |
| 6. | Receive payment or obtain credit authorization. |
| 8. | Advise customers on substitution or modification of parts when identical replacements are not available. |
| 9. | Examine returned parts for defects, and exchange defective parts or refund money. |
| 10. | Mark and store parts in stockrooms according to prearranged systems. |
| 11. | Discuss use and features of various parts, based on knowledge of machines or equipment. |
| 12. | Demonstrate equipment to customers and explain functioning of equipment. |
| 13. | Place new merchandise on display. |
| 14. | Measure parts, using precision measuring instruments, in order to determine whether similar parts may be machined to required sizes. |
| 15. | Repair parts or equipment. |