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| 49 |
| Read step-by-step instructions for completing a form | Read a memo from management describing new personnel policies | Read a scientific journal article describing surgical procedures |
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 57 | |
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| 41 |
| Take a customer's order | Answer inquiries regarding credit references | Preside as judge in a complex legal disagreement |
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| 35 |
| Count the amount of change to be given to a customer | Calculate the square footage of a new home under construction | Develop a mathematical model to simulate and resolve an engineering problem |
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Quality Control Analysis
Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
| 53 | |
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| 37 |
| Inspect a draft memorandum for clerical errors | Measure new part requisitions for tolerance to specifications | Develop procedures to test a prototype of a new computer system |
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