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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Career Overview

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

Salary for Order Clerks

Select a State



 25th
Percentile
75th
Percentile
Mean
U.S. $21,830
($10.50)
$35,120
($16.88)
$29,300
($14.08)
Annual figures are on top. Hourly figures are below in parentheses.
N/A = Information not available


Majors for this Career

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Career Outlook

Current and Projected Employment.

2008 Employment 245,700
2018 Employment 181,500
Employment Change -64,200
Growth Rate -26%

Employment change. Employment is expected to decline rapidly. Improvements in technology and office automation continue to increase worker productivity and decrease the need for order clerks.

Job prospects. Favorable opportunities are expected. Despite employment declines, numerous openings will occur each year to replace order clerks who transfer to other occupations or leave the labor force. Many of these openings will be for seasonal work, especially in catalog companies or online retailers catering to holiday gift buyers.


Job Zone Description

Job Zone 2 - Some preparation

Overall Experience
Some previous work-related skill, knowledge, or experience maybe helpful in these occupations, but usually is not needed. For example, a drywall installer could benefit from experience in installing dry wall, but an inexperienced person could learn the job fairly easily.

Education
These occupations usually require a high school diploma and may require some vocational training or job related course work. In some cases, you may need an associate's or bachelor's degree.

Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees.

Examples
Drywall installers, fire inspectors, flight attendants, pharmacy technicians, retail salespersons, and bank tellers.

In these occupations you can often use your knowledge and skills to help others.

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Insurance Claims Clerks

4.

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5.

Insurance Sales Agents

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Library Assistants, Clerical

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New Accounts Clerks

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Receptionists and Information Clerks


Additional Resources

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