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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Skill Areas

Learn about the most important skills for Office Machine Operators, Except Computer. Also, find out how proficient you have to be in each skill.
Importance*More Info
1.Active Listening86
2.Reading Comprehension82
3.Service Orientation75
4.Speaking71
5.Time Management67
6.Quality Control Analysis65
7.Equipment Selection64
8.Troubleshooting63
Operation and Control63
Active Learning63
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed
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Skill Area Scores

Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
86
53
Take a customer's orderAnswer inquiries regarding credit referencesPreside as judge in a complex legal disagreement
Reading Comprehension
Understanding written sentences and paragraphs in work related documents.
82
59
Read step-by-step instructions for completing a formRead a memo from management describing new personnel policiesRead a scientific journal article describing surgical procedures
Service Orientation
Actively looking for ways to help people.
75
49
Ask customers if they would like cups of coffeeMake flight reservations for customers, using airline reservation systemDirect relief agency operations in a disaster area
Speaking
Talking to others to convey information effectively.
71
54
Greet tourists and explain tourist attractionsInterview applicants to obtain personal and work historyArgue a legal case before the Supreme Court
Time Management
Managing one's own time and the time of others.
67
47
Keep a monthly calendar of appointmentsAllocate the time of subordinates to projects for the coming weekAllocate the time of scientists to multiple research projects
Quality Control Analysis
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
65
43
Inspect a draft memorandum for clerical errorsMeasure new part requisitions for tolerance to specificationsDevelop procedures to test a prototype of a new computer system
Equipment Selection
Determining the kind of tools and equipment needed to do a job.
64
55
Select a screwdriver to use in adjusting a vehicle's carburetorChoose a software application to use to complete a work assignmentIdentify the equipment needed to produce a new product line
Troubleshooting
Determining causes of operating errors and deciding what to do about it.
63
44
Identify the source of a leak by looking under a machineIdentify the circuit causing an electrical system to failDirect the debugging of control code for a new operating system
Operation and Control
Controlling operations of equipment or systems.
63
50
Adjust the settings on a copy machine to make reduced size photocopiesAdjust the speed of assembly line equipment based on the type of product being assembledControl aircraft approach and landing at a large airport during a busy period
Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.
63
45
Think about the implications of a newspaper article for job opportunitiesDetermine the impact of new menu changes on a restaurant's purchasing requirementsIdentify the implications of a new scientific theory for product design