| Educational Attainment Breakdown for Office Clerks, General |
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College or Higher |
19.8% |
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Some College |
41.6% |
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High School or Less |
38.6% |
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Most Significant Source of Postsecondary Education or Training
Short-term on-the-job training
Source: U.S. Department of Labor
Office clerks often need to know how to use word processing and other business software and office equipment. Experience working in an office is helpful, but office clerks also learn skills on the job.
Education and training. Although most office clerk jobs are entry-level positions, employers may prefer or require previous office or business experience. Employers usually require a high school diploma or equivalent, and some require basic computer skills, including familiarity with word processing software, as well as other general office skills.
Training for this occupation is available through business education programs offered in high schools, community and junior colleges, and postsecondary vocational schools. Courses in office practices, word processing, and other computer applications are particularly helpful.
Other qualifications. Because general office clerks usually work with other office staff, they should be cooperative and able to work as part of a team. Employers prefer individuals who can perform a variety of tasks and satisfy the needs of the many departments within a company. In addition, applicants should have good communication skills, be detail oriented, and adaptable.
Advancement. General office clerks who exhibit strong communication, interpersonal, and analytical skills may be promoted to supervisory positions. Others may move into different, more senior administrative jobs, such as receptionist, secretary, or administrative assistant. After gaining some work experience or specialized skills, many workers transfer to jobs with higher pay or greater advancement potential. Advancement to professional occupations within an organization normally requires additional formal education, such as a college degree.
Source: U.S. Department of Labor's Occupational Outlook Handbook
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