English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
| 70 | |
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| 51 |
| Write a thank you note | Edit a feature article in a local newspaper | Teach a college English class |
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| 64 | |
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| 56 |
| Process customer dry-cleaning drop off | Work as a day care aide supervising 10 children | Respond to a citizen's request for assistance after a major disaster |
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Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
| 58 | |
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| 44 |
| Sign a pay voucher | Monitor progress of a project to ensure timely completion | Manage a $10 million company |
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Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
| 56 | |
|
| 53 |
| Show someone how to bowl | Lead a quality improvement seminar | Design a training program for new employees |
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Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
| 56 | |
|
| 43 |
| Put a computer back into its packing materials | Supervise an appliance assembly line | Manage an international shipping company distribution center |
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Chemistry
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
| 46 | |
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| 48 |
| Use a common household bug spray | Use the proper concentration of chlorine to purify a water source | Develop a safe commercial cleaner |
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Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
| 42 | |
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| 34 |
| Use a seatbelt | Inspect a building site for safety violations | Command a military operation |
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Medicine and Dentistry
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
| 40 | |
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| 32 |
| Use a band-aid | Fill a tooth cavity | Perform open heart surgery |
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