Quality Control Analysis
Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
| 94 | |
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| 72 |
| Inspect a draft memorandum for clerical errors | Measure new part requisitions for tolerance to specifications | Develop procedures to test a prototype of a new computer system |
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Equipment Maintenance
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
| 88 | |
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| 79 |
| Add oil to an engine as indicated by a gauge or warning light | Clean moving parts in production machinery | Conduct maintenance checks on an experimental aircraft |
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| 70 |
| Read step-by-step instructions for completing a form | Read a memo from management describing new personnel policies | Read a scientific journal article describing surgical procedures |
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Troubleshooting
Determining causes of operating errors and deciding what to do about it. |
| 84 | |
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| 65 |
| Identify the source of a leak by looking under a machine | Identify the circuit causing an electrical system to fail | Direct the debugging of control code for a new operating system |
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| 66 |
| Adjust the settings on a copy machine to make reduced size photocopies | Adjust the speed of assembly line equipment based on the type of product being assembled | Control aircraft approach and landing at a large airport during a busy period |
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Operation Monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly. |
| 80 | |
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| 69 |
| Monitor completion times while running a computer program | Monitor machine functions on an automated production line | Monitor and integrate control feedback in a petrochemical processing facility to maintain production flow |
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Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| 79 | |
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| 71 |
| Determine whether a subordinate has a good excuse for being late | Evaluate customer complaints and determine appropriate responses | Write legal brief challenging a federal law |
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Science
Using scientific rules and methods to solve problems. |
| 79 | |
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| 66 |
| Conduct standard tests to determine soil quality | "Conduct product tests to ensure safety standards are met, following written instructions" | Conduct analyses of aerodynamic systems to determine the practicality of an aircraft design |
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 72 | |
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| 64 |
| Take a customer's order | Answer inquiries regarding credit references | Preside as judge in a complex legal disagreement |
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Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
| 71 | |
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| 59 |
| Lay out tools to complete a job | Redesign a floor layout to take advantage of new manufacturing techniques | Develop and implement a plan to provide emergency relief for a major metropolitan area |
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