Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| 76 | |
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| 56 |
| Process customer dry-cleaning drop off | Work as a day care aide supervising 10 children | Respond to a citizen's request for assistance after a major disaster |
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Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
| 46 | |
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| 28 |
| Add two numbers | Analyze data to determine areas with the highest sales | Derive a complex mathematical equation |
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