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Common Tasks

1.Collect prescribed fees for licenses.
2.Code information on license applications for entry into computers.
3.Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.
4.Answer questions and provide advice to the public regarding licensing policies, procedures, and regulations.
5.Maintain records of applications made and licensing fees collected.
6.Question applicants to obtain required information, such as name, address, and age, and record data on prescribed forms.
7.Update operational records and licensing information, using computer terminals.
8.Inform customers by mail or telephone of additional steps they need to take to obtain licenses.
9.Perform routine data entry and other office support activities including creating, sorting, photocopying, distributing, and filing documents.
10.Stock counters with adequate supplies of forms, film, licenses, and other required materials.
11.Enforce canine licensing regulations, contacting non-compliant owners in person or by mail to inform them of the required regulations and potential enforcement actions.
12.Assemble photographs with printed license information in order to produce completed documents.
13.Prepare bank deposits, and take them to banks.
14.Operate specialized photographic equipment in order to obtain photographs for drivers' licenses and photo identification cards.
15.Instruct customers in the completion of drivers' license application forms and other forms such as voter registration cards and organ donor forms.
16.Conduct and score oral, visual, written, or performance tests to determine applicant qualifications, and notify applicants of their scores.
17.Send by mail drivers' licenses to out-of-county or out-of-state applicants.
18.Perform record checks on past and current licensees, as required by investigations.
19.Respond to correspondence from insurance companies regarding the licensure of agents, brokers and adjusters.
20.Prepare lists of overdue accounts, license suspensions and issuances.
21.Train other workers, and coordinate their work as necessary.

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