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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Knowledge Areas

Learn about the most important knowledge areas for Janitors and Cleaners, Except Maids and Housekeeping Cleaners. Also, find out how proficient you have to be in each knowledge area.

Importance*More Info
1.Public Safety and Security46
2.Customer and Personal Service45
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed

Knowledge Area Scores

Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
46
34
Use a seatbeltInspect a building site for safety violationsCommand a military operation
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
45
42
Process customer dry-cleaning drop offWork as a day care aide supervising 10 childrenRespond to a citizen's request for assistance after a major disaster