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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Job Activities

Learn about the most important job activities for Human Resources Managers. Also, find out how proficient you have to be in each job activity.
Importance*More Info
1.Establishing and Maintaining Interpersonal Relationships96
2.Communicating with Supervisors, Peers, or Subordinates93
3.Making Decisions and Solving Problems91
4.Staffing Organizational Units88
5.Judging the Qualities of Things, Services, or People85
Getting Information85
7.Guiding, Directing, and Motivating Subordinates83
Resolving Conflicts and Negotiating with Others83
9.Evaluating Information to Determine Compliance with Standards81
10.Coaching and Developing Others80
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed
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Job Activity Scores

Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
96
87
Exchange greetings with a coworkerMaintain good working relationships with almost all coworkers and clientsGain cooperation from a culturally diverse group of executives hostile to your company
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
93
77
Write brief notes to othersReport the results of a sales meeting to a supervisorCreate a videotaped presentation of a company's internal policies
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
91
86
Determine the meal selection for a cafeteriaSelect the location for a major department storeMake the final decision about a company's 5-year plan
Staffing Organizational Units
Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
88
81
Work in a position that has minimal staffing requirementsInterview candidates for a sales position and make hiring recommendationsDirect a large recruiting and employment program for a large international manufacturing organization
Judging the Qualities of Things, Services, or People
Assessing the value, importance, or quality of things or people.
85
72
Determine whether to remove a tree that has been damagedDetermine the value of property lost in a fireEstablish the value of a recently discovered ancient art work
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
85
71
Follow a standard blueprintReview a budgetStudy international tax laws
Guiding, Directing, and Motivating Subordinates
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
83
65
Work occasionally as a backup supervisorSupervise a small number of subordinates in a well-paid industryManage a severely downsized unit
Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
83
86
Apologize to a customer who complains about waiting too longGet two subordinates to agree about vacation schedulesNegotiate a major labor-management contract
Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
81
69
Review forms for completenessEvaluate a complicated insurance claim for compliance with policy termsMake a ruling in court on a complicated motion
Coaching and Developing Others
Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
80
68
Show a coworker how to operate a piece of equipmentProvide on-the-job training for clerical workersCoach a college athletic team