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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Job Activities

Learn about the most important job activities for Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop. Also, find out how proficient you have to be in each job activity.
Importance*More Info
1.Performing for or Working Directly with the Public85
2.Communicating with Supervisors, Peers, or Subordinates72
3.Establishing and Maintaining Interpersonal Relationships71
4.Getting Information70
5.Resolving Conflicts and Negotiating with Others69
6.Identifying Objects, Actions, and Events60
7.Performing General Physical Activities59
8.Making Decisions and Solving Problems58
9.Assisting and Caring for Others57
Organizing, Planning, and Prioritizing Work57
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed
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Job Activity Scores

Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
85
57
Tend a highway toll boothSell shoes in a popular shoe storePerform a monologue on national TV
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
72
40
Write brief notes to othersReport the results of a sales meeting to a supervisorCreate a videotaped presentation of a company's internal policies
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
71
59
Exchange greetings with a coworkerMaintain good working relationships with almost all coworkers and clientsGain cooperation from a culturally diverse group of executives hostile to your company
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
70
35
Follow a standard blueprintReview a budgetStudy international tax laws
Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
69
33
Apologize to a customer who complains about waiting too longGet two subordinates to agree about vacation schedulesNegotiate a major labor-management contract
Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
60
44
Test an automobile transmissionJudge the acceptability of food productsDetermine the reaction of a virus to a new drug
Performing General Physical Activities
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
59
31
Walk between work stations in a small officePaint the outside of a houseClimb up and down poles to install electricity
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
58
27
Determine the meal selection for a cafeteriaSelect the location for a major department storeMake the final decision about a company's 5-year plan
Assisting and Caring for Others
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
57
45
Help a coworker complete an assignmentAssist a stranded traveler in finding lodgingCare for seriously injured persons in an emergency room
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
57
27
Organize a work schedule that is repetitive and easy to planPlan and organize your own activities that often changePrioritize and plan multiple tasks several months ahead