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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Career Overview

Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.

Salary for Gaming Change Persons and Booth Cashiers

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 25th
Percentile
75th
Percentile
Mean
U.S. $17,890
($8.60)
$27,260
($13.11)
$22,890
($11.00)
Annual figures are on top. Hourly figures are below in parentheses.
N/A = Information not available


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Career Outlook

Employment of gaming cage workers and gaming change persons and booth cashiers is projected to decline rapidly through 2018. Jobseekers are expected to face competition because the number of applicants is likely to exceed the number of openings.

Employment change. Employment of gaming cage workers and gaming change persons and booth cashiers is expected to decrease rapidly by about 10 percent between 2008 and 2018. Gaming cage workers and gaming change persons and booth cashiers will experience employment declines as casinos increasingly automate transactions, reducing the amount of cash handled by employees. For example, self-serve cash-out and change machines are common, along with automated teller machines. In addition, most slot machines are now able to make payouts in tickets instead of coins. Tickets can be read by other slot machines and the amount on the ticket transferred to the new machine, or tickets can be read by self-serve machines that allow players to cash out without ever going to the cage. Known as ticket-in, ticket-out game play, these technologies reduce the number of cash transactions needed to play and speed up the exchange process, which means that fewer workers are needed to handle the cage than in the past. In addition, such machines have eliminated the need to have booths and change persons on the slots floor at many casinos. However, many gaming cage workers and gaming change persons and booth cashiers likely will be given opportunities by their employers to transfer to other occupations related to customer service.

Job prospects. Some openings will result from high turnover in these occupations caused by the high level of scrutiny workers receive and the need to be accurate. However, jobseekers are expected to face competition because the number of applicants is likely to exceed the number of openings. People with good mathematics abilities, previous casino experience, some background in accounting or bookkeeping, and good customer service skills should have the best opportunities.


Employment Overview

Gaming cage workers held about 16,900 jobs, and gaming change persons and booth cashiers held about 22,300 jobs, in 2008. All of these individuals work in establishments that offer gaming; employment is concentrated in Nevada, California, Washington, and Mississippi. However, numerous States have legalized gambling, and gaming establishments can now be found in many parts of the country.


Job Zone Description

Job Zone 2 - Some preparation

Overall Experience
Some previous work-related skill, knowledge, or experience maybe helpful in these occupations, but usually is not needed. For example, a drywall installer could benefit from experience in installing dry wall, but an inexperienced person could learn the job fairly easily.

Education
These occupations usually require a high school diploma and may require some vocational training or job related course work. In some cases, you may need an associate's or bachelor's degree.

Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees.

Examples
Drywall installers, fire inspectors, flight attendants, pharmacy technicians, retail salespersons, and bank tellers.

In these occupations you can often use your knowledge and skills to help others.

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Related Occupations

Unfortunately, no related occupation data exists for this profession.

Additional Resources

Information on employment opportunities for gaming cage workers and gaming change persons and booth cashiers is available from local offices of the State employment service.

Information on careers in gaming also is available from:

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