Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 68 | |
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| 50 |
| Take a customer's order | Answer inquiries regarding credit references | Preside as judge in a complex legal disagreement |
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Equipment Maintenance
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
| 62 | |
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| 41 |
| Add oil to an engine as indicated by a gauge or warning light | Clean moving parts in production machinery | Conduct maintenance checks on an experimental aircraft |
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Troubleshooting
Determining causes of operating errors and deciding what to do about it. |
| 59 | |
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| 44 |
| Identify the source of a leak by looking under a machine | Identify the circuit causing an electrical system to fail | Direct the debugging of control code for a new operating system |
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| 48 |
| Select a screwdriver to use in adjusting a vehicle's carburetor | Choose a software application to use to complete a work assignment | Identify the equipment needed to produce a new product line |
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| 40 |
| Rent a meeting room for a management meeting | Evaluate an annual uniform service contract for delivery drivers | Determine the computer system needs of a large corporation and monitor use of the equipment |
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Speaking
Talking to others to convey information effectively. |
| 55 | |
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| 30 |
| Greet tourists and explain tourist attractions | Interview applicants to obtain personal and work history | Argue a legal case before the Supreme Court |
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Coordination
Adjusting actions in relation to others' actions. |
| 52 | |
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| 44 |
| Schedule appointments for a medical clinic | Work with others to put a new roof on a house | Work as director of a consulting project calling for interaction with multiple subcontractors |
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Learning Strategies
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
| 52 | |
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| 42 |
| Learn a different method of completing a task from a coworker | Identify an alternative approach that might help trainees who are having difficulties | Apply principles of educational psychology to develop new teaching methods |
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Repairing
Repairing machines or systems using the needed tools. |
| 50 | |
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| 39 |
| Tighten a screw to get a door to close properly | Replace a faulty hydraulic valve | Repair structural damage after an earthquake |
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