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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Job Activities

Learn about the most important job activities for Food Service Managers. Also, find out how proficient you have to be in each job activity.
Importance*More Info
1.Resolving Conflicts and Negotiating with Others76
Communicating with Supervisors, Peers, or Subordinates76
Making Decisions and Solving Problems76
4.Establishing and Maintaining Interpersonal Relationships75
5.Organizing, Planning, and Prioritizing Work74
Getting Information74
7.Monitoring and Controlling Resources73
8.Evaluating Information to Determine Compliance with Standards72
9.Guiding, Directing, and Motivating Subordinates71
Training and Teaching Others71
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed

Job Activity Scores

Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
76
66
Apologize to a customer who complains about waiting too longGet two subordinates to agree about vacation schedulesNegotiate a major labor-management contract
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
76
62
Write brief notes to othersReport the results of a sales meeting to a supervisorCreate a videotaped presentation of a company's internal policies
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
76
54
Determine the meal selection for a cafeteriaSelect the location for a major department storeMake the final decision about a company's 5-year plan
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
75
68
Exchange greetings with a coworkerMaintain good working relationships with almost all coworkers and clientsGain cooperation from a culturally diverse group of executives hostile to your company
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
74
59
Organize a work schedule that is repetitive and easy to planPlan and organize your own activities that often changePrioritize and plan multiple tasks several months ahead
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
74
54
Follow a standard blueprintReview a budgetStudy international tax laws
Monitoring and Controlling Resources
Monitoring and controlling resources and overseeing the spending of money.
73
59
Work as a housekeeper responsible for keeping track of linensWork as a chef responsible for ordering food for the menuServe as a financial executive in charge of a large company's budget
Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
72
48
Review forms for completenessEvaluate a complicated insurance claim for compliance with policy termsMake a ruling in court on a complicated motion
Guiding, Directing, and Motivating Subordinates
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
71
61
Work occasionally as a backup supervisorSupervise a small number of subordinates in a well-paid industryManage a severely downsized unit
Training and Teaching Others
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
71
57
Give coworkers brief instructions on a simple procedural changeTeach a social sciences course to high school studentsDevelop and conduct training programs for a medical school