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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Knowledge Areas

Learn about the most important knowledge areas for First-Line Supervisors/Managers of Transportation and Material-Moving Machine and Vehicle Operators. Also, find out how proficient you have to be in each knowledge area.

Importance*More Info
1.Transportation85
2.Customer and Personal Service81
3.Administration and Management80
4.Production and Processing71
5.Public Safety and Security64
6.Personnel and Human Resources62
7.Computers and Electronics60
8.Education and Training58
Mathematics58
10.Economics and Accounting56
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed

Knowledge Area Scores

Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
85
62
Ride a train to workSteer a large freighter through a busy harborControl air traffic at a busy airport
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
81
77
Process customer dry-cleaning drop offWork as a day care aide supervising 10 childrenRespond to a citizen's request for assistance after a major disaster
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
80
63
Sign a pay voucherMonitor progress of a project to ensure timely completionManage a $10 million company
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
71
66
Put a computer back into its packing materialsSupervise an appliance assembly lineManage an international shipping company distribution center
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
64
57
Use a seatbeltInspect a building site for safety violationsCommand a military operation
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
62
59
Fill out a medical claim formInterview applicants for a secretarial positionDesign a new personnel selection and promotion system for the Army
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
60
51
Operate a VCR to watch a pre-recorded training tapeUse a word processorCreate a program to scan computer disks for viruses
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
58
56
Show someone how to bowlLead a quality improvement seminarDesign a training program for new employees
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
58
54
Add two numbersAnalyze data to determine areas with the highest salesDerive a complex mathematical equation
Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
56
43
Answer billing questions from credit card customersDevelop financial investment programs for individual clientsKeep a major corporation's financial records