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First-Line Supervisors/Managers of Retail Sales Workers Career Overview

Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Salary for First-Line Supervisors/Managers of Retail Sales Workers

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 25th
Percentile
75th
Percentile
Mean
U.S. $27,520
($13.23)
$46,450
($22.33)
$39,910
($19.19)
Annual figures are on top. Hourly figures are below in parentheses.
N/A = Information not available


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Career Outlook for First-Line Supervisors/Managers of Retail Sales Workers

Employment is projected to grow more slowly than average. Competition for jobs is expected; applicants with a college degree or sales experience should have the best opportunities.

Employment change. Employment of sales worker supervisors is expected to grow by 5 percent between 2008 and 2018, more slowly than the average for all occupations. Job growth will be limited as retail companies increase the responsibilities of retail salespersons and existing sales worker supervisors, and as the retail industry, overall, grows at a slow rate.

Projected employment growth of sales worker supervisors will mirror, in part, the patterns of employment growth in the industries in which they work. For example, faster growth is expected in the professional, scientific, and technical services industry, as a result of strong demand for the services that this industry provides. Conversely, growth of sales worker supervisors will increase more slowly in the retail sector, in-line with overall industry growth.

Job prospects. Similar to other supervisor positions, competition is expected for sales worker supervisor jobs over the 2008-18 period. Candidates who have a college degree, and those with experience—as a sales representative, cashier, or customer service representative, for example—will have the best opportunities.

Some job openings over the next decade will occur as experienced supervisors move into higher levels of management, transfer to other occupations, or leave the labor force. However, these job openings will not be great in number since movement into upper management is also competitive.


Employment Overview

Sales worker supervisors held about 2.2 million jobs in 2008. Approximately 34 percent were self-employed, many of whom were store owners. About 48 percent of sales worker supervisors were wage and salary workers employed in the retail sector. Some of the largest employers were grocery stores, department stores, clothing and clothing accessory stores, and general merchandise stores such as warehouse clubs and supercenters. The remaining sales worker supervisors worked in nonretail establishments.


Job Zone Description

Job Zone 2 - Some preparation

Overall Experience
Some previous work-related skill, knowledge, or experience maybe helpful in these occupations, but usually is not needed. For example, a drywall installer could benefit from experience in installing dry wall, but an inexperienced person could learn the job fairly easily.

Education
These occupations usually require a high school diploma and may require some vocational training or job related course work. In some cases, you may need an associate's or bachelor's degree.

Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees.

Examples
Drywall installers, fire inspectors, flight attendants, pharmacy technicians, retail salespersons, and bank tellers.

In these occupations you can often use your knowledge and skills to help others.

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Personnel Recruiters

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Training and Development Specialists


Additional Resources for First-Line Supervisors/Managers of Retail Sales Workers Job Seekers

Information on employment opportunities for sales worker supervisors may be obtained from the employment offices of various retail establishments or from State employment service offices.

General information on management careers in retail establishments is available from:

  • National Retail Federation, 325 7th St. NW., Suite 1100, Washington, DC 20004. Internet: http://www.nrf.com

Information about management careers and training programs in the motor vehicle dealers industry is available from:

  • National Automobile Dealers Association, Public Relations Dept., 8400 Westpark Dr., McLean, VA 22102-3591. Internet: http://www.nada.org

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