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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Job Activities

Learn about the most important job activities for First-Line Supervisors/Managers of Production and Operating Workers. Also, find out how proficient you have to be in each job activity.
Importance*More Info
1.Communicating with Supervisors, Peers, or Subordinates89
2.Making Decisions and Solving Problems83
3.Coordinating the Work and Activities of Others82
4.Guiding, Directing, and Motivating Subordinates80
5.Getting Information79
6.Organizing, Planning, and Prioritizing Work78
Monitor Processes, Materials, or Surroundings78
8.Resolving Conflicts and Negotiating with Others75
9.Training and Teaching Others74
Developing and Building Teams74
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed

Job Activity Scores

Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
89
68
Write brief notes to othersReport the results of a sales meeting to a supervisorCreate a videotaped presentation of a company's internal policies
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
83
67
Determine the meal selection for a cafeteriaSelect the location for a major department storeMake the final decision about a company's 5-year plan
Coordinating the Work and Activities of Others
Getting members of a group to work together to accomplish tasks.
82
69
Exchange information during a shift changeOrganize the cleanup crew after a major sporting eventAct as general contractor for building a large industrial complex
Guiding, Directing, and Motivating Subordinates
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
80
72
Work occasionally as a backup supervisorSupervise a small number of subordinates in a well-paid industryManage a severely downsized unit
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
79
54
Follow a standard blueprintReview a budgetStudy international tax laws
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
78
71
Organize a work schedule that is repetitive and easy to planPlan and organize your own activities that often changePrioritize and plan multiple tasks several months ahead
Monitor Processes, Materials, or Surroundings
Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
78
64
Check to see if baking bread is doneTest electrical circuitsCheck the status of a patient in critical medical care
Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
75
69
Apologize to a customer who complains about waiting too longGet two subordinates to agree about vacation schedulesNegotiate a major labor-management contract
Training and Teaching Others
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
74
56
Give coworkers brief instructions on a simple procedural changeTeach a social sciences course to high school studentsDevelop and conduct training programs for a medical school
Developing and Building Teams
Encouraging and building mutual trust, respect, and cooperation among team members.
74
62
Encourage two coworkers to stick with a tough assignmentLead an assembly team in an automobile plantLead a large team to design and build a new aircraft