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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Job Conditions

Learn about the most important job conditions for First-Line Supervisors/Managers of Personal Service Workers.
Importance*More Info
1.Contact With Others98
2.Deal With External Customers86
3.Indoors, Environmentally Controlled83
4.Responsibility for Outcomes and Results81
5.Frequency of Conflict Situations76
6.Responsible for Others' Health and Safety73
7.Spend Time Standing71
8.Coordinate or Lead Others68
9.Deal With Unpleasant or Angry People65
10.Sounds, Noise Levels Are Distracting or Uncomfortable64
* Importance out of 100

Job Condition Scores

Contact With Others
How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
98
Deal With External Customers
How important is it to work with external customers or the public in this job?
86
Indoors, Environmentally Controlled
How often does this job require working indoors in environmentally controlled conditions?
83
Responsibility for Outcomes and Results
How responsible is the worker for work outcomes and results of other workers?
81
Frequency of Conflict Situations
How often are there conflict situations the employee has to face in this job?
76
Responsible for Others' Health and Safety
How much responsibility is there for the health and safety of others in this job?
73
Spend Time Standing
How much does this job require standing?
71
Coordinate or Lead Others
How important is it to coordinate or lead others in accomplishing work activities in this job?
68
Deal With Unpleasant or Angry People
How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
65
Sounds, Noise Levels Are Distracting or Uncomfortable
How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
64