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Career Overview

Supervise and coordinate the activities of clerical and administrative support workers.

Salary for First-Line Supervisors/Managers of Office and Administrative Support Workers

Select a State



 25th
Percentile
75th
Percentile
Mean
U.S. $35,360
($17.00)
$59,280
($28.50)
$48,700
($23.42)
Annual figures are on top. Hourly figures are below in parentheses.
N/A = Information not available



Career Outlook

Employment of office and administrative support supervisors and managers is expected to grow more slowly than the average for all occupations through the year 2016. Keen competition is expected for prospective job applicants.

Employment change. Employment is expected to grow by 6 percent during the 2006-16 period, which is more slowly than the average for all occupations. Employment of office and administrative support supervisors and managers is determined largely by the demand for administrative support workers. New technology should increase office and administrative support workers' productivity and allow a wider variety of tasks to be performed by people in professional positions. These trends will cause employment in some administrative support occupations to grow slowly or even decline. As a result, supervisors will direct smaller permanent staffs—supplemented by increased use of temporary administrative support staff—and perform more professional tasks. Office and administrative support managers will coordinate the increasing amount of administrative work and make sure that the technology is applied and running properly. However, organizational restructuring should continue to reduce employment in some managerial positions, distributing more responsibility to office and administrative support supervisors.

Job prospects. Like those seeking other supervisory and managerial occupations, applicants for jobs as office and administrative support worker supervisors and managers are likely to encounter keen competition because the number of applicants should greatly exceed the number of job openings. Besides the job openings arising from growth, a large number of openings will stem from the need to replace workers who transfer to other occupations or leave this large occupation for other reasons.


Employment Overview

Office and administrative support supervisors and managers held 1.4 million jobs in 2006. Although jobs for office and administrative support supervisors and managers are found in practically every industry, the largest number are found in organizations with a large administrative support workforce, such as banks, wholesalers, government agencies, retail establishments, business service firms, health care facilities, schools, and insurance companies. Because of most organizations' need for continuity of supervision, few office and administrative support supervisors and managers work on a temporary or part-time basis.


Job Zone Description

Job Zone 3 - Medium preparation

Overall Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have gone through an apprenticeship program or several years of vocational training to perform the job.

Education
Most occupations in this zone require training in vocational schools, related job experience, or an associate's degree. Some may require a bachelor's degree.

Job Training
Employees in these occupations usually need one or two years of training, including both on-the-job experience and informal training with experienced workers.

Examples
Dental assistants, electricians, fish and game wardens, legal secretaries, personnel recruiters and recreational workers.

These occupations often involve using communication and organization skills to manage and train others.

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Related Occupations

1.

Administrative Services Managers

2.

First-Line Supervisors/Managers of Housekeeping and Janitorial Workers

3.

First-Line Supervisors/Managers of Transportation and Material-Moving Machine and Vehicle Operators

4.

Food Service Managers

5.

Lodging Managers

6.

Medical and Health Services Managers

7.

Social and Community Service Managers

8.

Storage and Distribution Managers

9.

Transportation Managers


Additional Resources

For information related to a wide variety of management occupations, including educational programs and certified designations, contact:

  • International Association of Administrative Professionals, 10502 NW. Ambassador Dr., P.O. Box 20404, Kansas City, MO 64195-0404. Internet: http://www.iaap-hq.org
  • American Management Association, 1601 Broadway, New York, NY 10019. Internet: http://www.amanet.org
  • Association of Professional Office Managers, 1 Research Court, Suite 450, Rockville, MD  20850. Internet: http://www.apomonline.org

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