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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Career Overview

Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.

Salary for First-Line Supervisors/Managers of Non-Retail Sales Workers

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 25th
Percentile
75th
Percentile
Mean
U.S. $51,380
($24.70)
$98,080
($47.15)
$79,870
($38.40)
Annual figures are on top. Hourly figures are below in parentheses.
N/A = Information not available


Majors for this Career


Career Outlook

Employment is projected to grow more slowly than average. Competition for jobs is expected; applicants with a college degree or sales experience should have the best opportunities.

Employment change. Employment of sales worker supervisors is expected to grow by 5 percent between 2008 and 2018, more slowly than the average for all occupations. Job growth will be limited as retail companies increase the responsibilities of retail salespersons and existing sales worker supervisors, and as the retail industry, overall, grows at a slow rate.

Projected employment growth of sales worker supervisors will mirror, in part, the patterns of employment growth in the industries in which they work. For example, faster growth is expected in the professional, scientific, and technical services industry, as a result of strong demand for the services that this industry provides. Conversely, growth of sales worker supervisors will increase more slowly in the retail sector, in-line with overall industry growth.

Job prospects. Similar to other supervisor positions, competition is expected for sales worker supervisor jobs over the 2008-18 period. Candidates who have a college degree, and those with experience—as a sales representative, cashier, or customer service representative, for example—will have the best opportunities.

Some job openings over the next decade will occur as experienced supervisors move into higher levels of management, transfer to other occupations, or leave the labor force. However, these job openings will not be great in number since movement into upper management is also competitive.


Employment Overview

Sales worker supervisors held about 2.2 million jobs in 2008. Approximately 34 percent were self-employed, many of whom were store owners. About 48 percent of sales worker supervisors were wage and salary workers employed in the retail sector. Some of the largest employers were grocery stores, department stores, clothing and clothing accessory stores, and general merchandise stores such as warehouse clubs and supercenters. The remaining sales worker supervisors worked in nonretail establishments.


Job Zone Description

Job Zone 4 - Preparation needed

Overall Experience
A minimum of two to four years of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant needs four years of college and several years of accounting work to be considered qualified.

Education
Most of these occupations require a four-year bachelor's degree, but some do not.

Job Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Examples
Accountants, chefs and head cooks, computer programmers, historians, and police detectives.

These occupations often involve coordinating, supervising, managing, and/or training others.

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Additional Resources

Information on employment opportunities for sales worker supervisors may be obtained from the employment offices of various retail establishments or from State employment service offices.

General information on management careers in retail establishments is available from:

  • National Retail Federation, 325 7th St. NW., Suite 1100, Washington, DC 20004. Internet: http://www.nrf.com

Information about management careers and training programs in the motor vehicle dealers industry is available from:

  • National Automobile Dealers Association, Public Relations Dept., 8400 Westpark Dr., McLean, VA 22102-3591. Internet: http://www.nada.org

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