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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Job Activities

Learn about the most important job activities for First-Line Supervisors/Managers of Food Preparation and Serving Workers. Also, find out how proficient you have to be in each job activity.
Importance*More Info
1.Performing for or Working Directly with the Public83
2.Identifying Objects, Actions, and Events80
3.Getting Information76
4.Communicating with Supervisors, Peers, or Subordinates74
Making Decisions and Solving Problems74
6.Establishing and Maintaining Interpersonal Relationships73
7.Training and Teaching Others69
8.Evaluating Information to Determine Compliance with Standards67
9.Resolving Conflicts and Negotiating with Others66
10.Selling or Influencing Others65
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed
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Job Activity Scores

Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
83
62
Tend a highway toll boothSell shoes in a popular shoe storePerform a monologue on national TV
Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
80
60
Test an automobile transmissionJudge the acceptability of food productsDetermine the reaction of a virus to a new drug
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
76
54
Follow a standard blueprintReview a budgetStudy international tax laws
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
74
63
Write brief notes to othersReport the results of a sales meeting to a supervisorCreate a videotaped presentation of a company's internal policies
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
74
55
Determine the meal selection for a cafeteriaSelect the location for a major department storeMake the final decision about a company's 5-year plan
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
73
63
Exchange greetings with a coworkerMaintain good working relationships with almost all coworkers and clientsGain cooperation from a culturally diverse group of executives hostile to your company
Training and Teaching Others
Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
69
47
Give coworkers brief instructions on a simple procedural changeTeach a social sciences course to high school studentsDevelop and conduct training programs for a medical school
Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
67
47
Review forms for completenessEvaluate a complicated insurance claim for compliance with policy termsMake a ruling in court on a complicated motion
Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
66
56
Apologize to a customer who complains about waiting too longGet two subordinates to agree about vacation schedulesNegotiate a major labor-management contract
Selling or Influencing Others
Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
65
51
Convince a coworker to assist with an assignmentDeliver standard arguments or sales pitches to convince others to buy popular productsDeliver major sales campaign in a new market