Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| 74 | |
|
| 77 |
| Process customer dry-cleaning drop off | Work as a day care aide supervising 10 children | Respond to a citizen's request for assistance after a major disaster |
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Medicine and Dentistry
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
| 70 | |
|
| 56 |
| Use a band-aid | Fill a tooth cavity | Perform open heart surgery |
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Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. |
| 67 | |
|
| 56 |
| Use a seatbelt | Inspect a building site for safety violations | Command a military operation |
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Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
| 60 | |
|
| 56 |
| Show someone how to bowl | Lead a quality improvement seminar | Design a training program for new employees |
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Chemistry
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
| 59 | |
|
| 52 |
| Use a common household bug spray | Use the proper concentration of chlorine to purify a water source | Develop a safe commercial cleaner |
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Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
| 56 | |
|
| 52 |
| Add two numbers | Analyze data to determine areas with the highest sales | Derive a complex mathematical equation |
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English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
| 55 | |
|
| 46 |
| Write a thank you note | Edit a feature article in a local newspaper | Teach a college English class |
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Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
| 52 | |
|
| 58 |
| Monitor several children on a playground | Understand the impact of alcohol on human responses | Treat a person with severe mental illness |
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Biology
Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
| 48 | |
|
| 41 |
| Feed domestic animals | Investigate the effects of pollution on marine plants and animals | Isolate and identify a new virus |
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Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
| 48 | |
|
| 41 |
| Fill out a medical claim form | Interview applicants for a secretarial position | Design a new personnel selection and promotion system for the Army |
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