| Educational Attainment Breakdown for Eligibility Interviewers, Government Programs |
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College or Higher |
34.7% |
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Some College |
43.2% |
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High School or Less |
22.1% |
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Most Significant Source of Postsecondary Education or Training
Moderate-term on-the-job training
Source: U.S. Department of Labor
There are minimal formal educational requirements for interviewers, and most new employees receive on-the-job training. Employers seek applicants with strong interpersonal skills, including a pleasant personality, clear voice, and the ability to communicate with others.
Education and training. Most employers prefer applicants with a high school diploma or its equivalent or a mix of education and related experience.
New employees generally train on the job, working under the close supervision of more experienced employees, although some firms offer formal training. Some loan interviewers also take courses about credit that are offered by banking and credit associations, public and private vocational schools, and colleges and universities.
Other qualifications. Because interviewers deal with the public, they must have a pleasant personality, clear speaking voice, and professional appearance. Familiarity with computers and strong interpersonal skills are very important. Fluency in a foreign language also can be beneficial.
Advancement. Experienced interviewers may advance to positions with added responsibilities or supervisory duties. Many organizations fill open supervisory positions by promoting qualified individuals from within the company. Interviewers who obtain additional skills or training will have the best opportunities. For some managerial positions, a college degree may be required.
Source: U.S. Department of Labor's Occupational Outlook Handbook
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