Most Significant Source of Postsecondary Education or Training Data unavailable Source: U.S. Department of Labor
Employers prefer applicants who have basic electronics skills, good problem-solving skills, and previous repair experience. Good customer service skills are essential for field technicians, as they spend a majority of their time working in customers' homes.
Education and training. Employers prefer applicants who have basic knowledge and skills in electronics as well as previous repair experience. Many applicants gain these skills at vocational training programs and community colleges. Training programs should include both hands-on experience and theoretical education in digital consumer electronics. Entry-level repairers may work closely with more experienced technicians, who provide technical guidance.
Other qualifications. Field technicians work closely with customers and must have good communication skills and a neat appearance. Repairers also must have good problem solving skills, as their main duty is to diagnose and solve problems. Employers also may require that field technicians have a driver's license.
Certification and advancement. Various organizations offer certification for electronic home entertainment equipment installers and repairers. Repairers may specialize in a variety of skill areas, including consumer electronics. To receive certification, repairers must pass qualifying exams corresponding to their level of training and experience.
Experienced repairers with advanced training may become specialists or troubleshooters, helping other repairers to diagnose difficult problems. Workers with leadership ability may become supervisors of other repairers. Some experienced workers open their own repair shops.
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