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| 74 |
| Exchange greetings with a coworker | Maintain good working relationships with almost all coworkers and clients | Gain cooperation from a culturally diverse group of executives hostile to your company |
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Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources. |
| 84 | |
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| 71 |
| Follow a standard blueprint | Review a budget | Study international tax laws |
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| 71 |
| Determine the meal selection for a cafeteria | Select the location for a major department store | Make the final decision about a company's 5-year plan |
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Communicating with Persons Outside Organization Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
| 79 | |
|
| 70 |
| Have little contact with people outside the organization | Make standard presentations about available services | Prepare or deliver press releases |
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| 74 |
| Work as a housekeeper responsible for keeping track of linens | Work as a chef responsible for ordering food for the menu | Serve as a financial executive in charge of a large company's budget |
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|
| 70 |
| Keep up with price changes in a small retail store | Keep current on changes in maintenance procedures for repairing sports cars | Learn information related to a complex and rapidly changing technology |
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|
| 75 |
| Apologize to a customer who complains about waiting too long | Get two subordinates to agree about vacation schedules | Negotiate a major labor-management contract |
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| 63 |
| Write brief notes to others | Report the results of a sales meeting to a supervisor | Create a videotaped presentation of a company's internal policies |
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|
| 72 |
| Organize a work schedule that is repetitive and easy to plan | Plan and organize your own activities that often change | Prioritize and plan multiple tasks several months ahead |
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|
| 65 |
| Determine whether to remove a tree that has been damaged | Determine the value of property lost in a fire | Establish the value of a recently discovered ancient art work |
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