Most Significant Source of Postsecondary Education or Training Short-term on-the-job training Source: U.S. Department of Labor
Employers generally prefer workers with a least a high school diploma or its equivalent and usually provide on-the-job training.
Education and training. A high school diploma or its equivalent is usually the minimum requirement for these workers. Most new employees are trained on the job, working under close supervision of more experienced employees. Some firms offer formal training that may include courses in telephone etiquette, computer use, and customer service skills. Some credit authorizers, checkers, and clerks also take courses in credit offered by banking and credit associations, public and private vocational schools, and colleges and universities.
Experience and other qualifications. Other requirements of the job include good telephone and organizational skills and the ability to pay close attention to details and meet tight deadlines. Computer skills also are important in order to enter and retrieve data quickly.
Advancement. These workers typically can advance to supervisory positions. They may become loan or credit department supervisor or team leader of a small group of clerks.
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