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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Knowledge Areas

Learn about the most important knowledge areas for Couriers and Messengers. Also, find out how proficient you have to be in each knowledge area.

Importance*More Info
1.Transportation56
2.Customer and Personal Service54
3.English Language52
4.Public Safety and Security45
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed
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Knowledge Area Scores

Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
56
45
Ride a train to workSteer a large freighter through a busy harborControl air traffic at a busy airport
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
54
45
Process customer dry-cleaning drop offWork as a day care aide supervising 10 childrenRespond to a citizen's request for assistance after a major disaster
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
52
34
Write a thank you noteEdit a feature article in a local newspaperTeach a college English class
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
45
29
Use a seatbeltInspect a building site for safety violationsCommand a military operation