| 1. | Make dining and other reservations for patrons, and obtain tickets for events. |
| 2. | Provide information about local features such as shopping, dining, nightlife, and recreational destinations. |
| 3. | Make travel arrangements for sightseeing and other tours. |
| 4. | Receive, store, and deliver luggage and mail. |
| 5. | Perform office duties on a temporary basis when needed. |
| 6. | Pick up and deliver items, or run errands for guests. |
| 7. | Carry out unusual requests such as searching for hard-to-find items and arranging for exotic services such as hot-air balloon rides. |
| 8. | Arrange for the replacement of items lost by travelers. |
| 9. | Arrange for interpreters or translators when patrons require such services. |
| 10. | Plan special events, parties, and meetings, which may include booking musicians or celebrities to appear. |