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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Knowledge Areas

Learn about the most important knowledge areas for Computer Systems Analysts. Also, find out how proficient you have to be in each knowledge area.

Importance*More Info
1.Computers and Electronics87
2.English Language72
3.Customer and Personal Service67
4.Design65
5.Telecommunications60
6.Mathematics52
7.Education and Training51
8.Communications and Media47
Engineering and Technology47
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed
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Knowledge Area Scores

Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
87
87
Operate a VCR to watch a pre-recorded training tapeUse a word processorCreate a program to scan computer disks for viruses
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
72
63
Write a thank you noteEdit a feature article in a local newspaperTeach a college English class
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
67
76
Process customer dry-cleaning drop offWork as a day care aide supervising 10 childrenRespond to a citizen's request for assistance after a major disaster
Design
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
65
63
Draw a straight line 4 3/16 inches longDraw plans for remodeling a kitchenDevelop detailed plans for a high-rise office building
Telecommunications
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
60
57
Dial a phoneInstall a satellite TV dish"Develop a new, world-wide telecommunications network"
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
52
55
Add two numbersAnalyze data to determine areas with the highest salesDerive a complex mathematical equation
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
51
60
Show someone how to bowlLead a quality improvement seminarDesign a training program for new employees
Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
47
43
Write a thank you noteBe a radio disk jockeyWrite a novel
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
47
40
Install a door lockDesign a more stable grocery cartPlan for the impact of weather in designing a bridge