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Nature of the Work

Computer operators oversee the operation of computer hardware systems, ensuring that these machines are used as efficiently and securely as possible. They control the console of either a mainframe digital computer or a group of minicomputers and set controls on the computers and peripheral devices required to run computer tasks or "jobs." Operators maintain logbooks or operating records for each job run and list any events, such as malfunctions, that occur during their shift. Other computer operators perform and monitor routine tasks, such as tape backup, virus checking, software upgrading, and basic maintenance or help programmers and systems analysts test and debug new programs. Computer processing operations regularly run around-the-clock, allowing opportunities for evening, night, or weekend work. However, increased automation and telecommunication systems lessen the need for full-time coverage of operations and permits many operators to monitor systems remotely.


Common Tasks

1.Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.
2.Monitor the system for equipment failure or errors in performance.
3.Respond to program error messages by finding and correcting problems or terminating the program.
4.Notify supervisor or computer maintenance technicians of equipment malfunctions.
5.Answer telephone calls to assist computer users encountering problems.
6.Record information such as computer operating time, problems that occurred, and actions taken.
7.Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports.
8.Help programmers and systems analysts test and debug new programs.
9.Retrieve, separate and sort program output as needed, and send data to specified users.
10.Oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use.
11.Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.
12.Load peripheral equipment with selected materials for operating runs, or oversee loading of peripheral equipment by peripheral equipment operators.
13.Supervise and train peripheral equipment operators and computer operator trainees.
14.Type command on keyboard to transfer encoded data from memory unit to magnetic tape and assist in labeling, classifying, cataloging and maintaining tapes.
15.Clear equipment at end of operating run and review schedule to determine next assignment.

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