Troubleshooting
Determining causes of operating errors and deciding what to do about it. |
| 96 | |
|
| 75 |
| Identify the source of a leak by looking under a machine | Identify the circuit causing an electrical system to fail | Direct the debugging of control code for a new operating system |
  | | |
 | | |
|
|
Repairing
Repairing machines or systems using the needed tools. |
| 93 | |
|
| 70 |
| Tighten a screw to get a door to close properly | Replace a faulty hydraulic valve | Repair structural damage after an earthquake |
| | |
| | |
|
|
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 84 | |
|
| 68 |
| Take a customer's order | Answer inquiries regarding credit references | Preside as judge in a complex legal disagreement |
| | |
| | |
|
|
Installation
Installing equipment, machines, wiring, or programs to meet specifications. |
| 83 | |
|
| 76 |
| Install a new air filter in an air conditioner | Install new switches for a telephone exchange | Install a "one of a kind" process production molding machine |
| | |
| | |
|
|
|
| 70 |
| Read step-by-step instructions for completing a form | Read a memo from management describing new personnel policies | Read a scientific journal article describing surgical procedures |
| | |
| | |
|
|
Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making. |
| 80 | |
|
| 71 |
| Think about the implications of a newspaper article for job opportunities | Determine the impact of new menu changes on a restaurant's purchasing requirements | Identify the implications of a new scientific theory for product design |
| | |
| | |
|
|
Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
| 79 | |
|
| 67 |
| Lay out tools to complete a job | Redesign a floor layout to take advantage of new manufacturing techniques | Develop and implement a plan to provide emergency relief for a major metropolitan area |
| | |
| | |
|
|
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| 79 | |
|
| 69 |
| Determine whether a subordinate has a good excuse for being late | Evaluate customer complaints and determine appropriate responses | Write legal brief challenging a federal law |
| | |
| | |
|
|
Equipment Maintenance
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
| 72 | |
|
| 63 |
| Add oil to an engine as indicated by a gauge or warning light | Clean moving parts in production machinery | Conduct maintenance checks on an experimental aircraft |
| | |
| | |
|
|
Learning Strategies
Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. |
| 71 | |
|
| 67 |
| Learn a different method of completing a task from a coworker | Identify an alternative approach that might help trainees who are having difficulties | Apply principles of educational psychology to develop new teaching methods |
| | |
| | |
|
|