|
| 84 |
| Exchange greetings with a coworker | Maintain good working relationships with almost all coworkers and clients | Gain cooperation from a culturally diverse group of executives hostile to your company |
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|
| 82 |
| Plan the holiday schedule for an airline workforce | Develop the plan to complete the merger of two organizations over a 3-year period | Develop a 10-year business plan for an organization |
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Assisting and Caring for Others Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
| 94 | |
|
| 80 |
| Help a coworker complete an assignment | Assist a stranded traveler in finding lodging | Care for seriously injured persons in an emergency room |
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Training and Teaching Others Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. |
| 93 | |
|
| 75 |
| Give coworkers brief instructions on a simple procedural change | Teach a social sciences course to high school students | Develop and conduct training programs for a medical school |
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|
| 64 |
| Encourage two coworkers to stick with a tough assignment | Lead an assembly team in an automobile plant | Lead a large team to design and build a new aircraft |
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|
| 83 |
| Apologize to a customer who complains about waiting too long | Get two subordinates to agree about vacation schedules | Negotiate a major labor-management contract |
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|
| 62 |
| Interpret a blood pressure reading | Interpret how foreign tax laws apply to U.S. exports | Interpret a complex experiment in physics for general audiences |
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|
| 74 |
| Tend a highway toll booth | Sell shoes in a popular shoe store | Perform a monologue on national TV |
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Thinking Creatively Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
| 87 | |
|
| 78 |
| Change the spacing on a printed report | Adapt popular music for a high school marching band | Create new computer software |
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|
| 75 |
| Work occasionally as a backup supervisor | Supervise a small number of subordinates in a well-paid industry | Manage a severely downsized unit |
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