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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Job Activities

Learn about the most important job activities for Claims Examiners, Property and Casualty Insurance. Also, find out how proficient you have to be in each job activity.
Importance*More Info
1.Getting Information97
2.Communicating with Persons Outside Organization89
3.Interacting With Computers86
4.Documenting/Recording Information85
5.Communicating with Supervisors, Peers, or Subordinates80
6.Making Decisions and Solving Problems79
7.Establishing and Maintaining Interpersonal Relationships77
8.Evaluating Information to Determine Compliance with Standards74
9.Performing Administrative Activities73
Interpreting the Meaning of Information for Others73
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed
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Job Activity Scores

Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
97
66
Follow a standard blueprintReview a budgetStudy international tax laws
Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
89
68
Have little contact with people outside the organizationMake standard presentations about available servicesPrepare or deliver press releases
Interacting With Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
86
47
Enter employee information into a computer databaseWrite software for keeping track of parts in inventorySet up a new computer system for a large multinational company
Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
85
64
Record the weights of trucks that use the highwaysDocument the results of a crime scene investigationMaintain information about the use of orbiting satellites for private industry communications
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
80
63
Write brief notes to othersReport the results of a sales meeting to a supervisorCreate a videotaped presentation of a company's internal policies
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
79
70
Determine the meal selection for a cafeteriaSelect the location for a major department storeMake the final decision about a company's 5-year plan
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
77
70
Exchange greetings with a coworkerMaintain good working relationships with almost all coworkers and clientsGain cooperation from a culturally diverse group of executives hostile to your company
Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
74
60
Review forms for completenessEvaluate a complicated insurance claim for compliance with policy termsMake a ruling in court on a complicated motion
Performing Administrative Activities
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
73
59
Complete routine paperwork on standard formsComplete tax forms required of self-employed peopleServe as the benefits director for a large computer sales organization
Interpreting the Meaning of Information for Others
Translating or explaining what information means and how it can be used.
73
54
Interpret a blood pressure readingInterpret how foreign tax laws apply to U.S. exportsInterpret a complex experiment in physics for general audiences