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| 56 |
| Adjust the settings on a copy machine to make reduced size photocopies | Adjust the speed of assembly line equipment based on the type of product being assembled | Control aircraft approach and landing at a large airport during a busy period |
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| 53 |
| Instruct a new employee in the use of a time clock | Instruct a coworker in how to operate a software program | Demonstrate surgical procedure to interns in a teaching hospital |
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 67 | |
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| 48 |
| Take a customer's order | Answer inquiries regarding credit references | Preside as judge in a complex legal disagreement |
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| 51 |
| Read step-by-step instructions for completing a form | Read a memo from management describing new personnel policies | Read a scientific journal article describing surgical procedures |
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Operation Monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly. |
| 62 | |
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| 49 |
| Monitor completion times while running a computer program | Monitor machine functions on an automated production line | Monitor and integrate control feedback in a petrochemical processing facility to maintain production flow |
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Speaking
Talking to others to convey information effectively. |
| 62 | |
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| 43 |
| Greet tourists and explain tourist attractions | Interview applicants to obtain personal and work history | Argue a legal case before the Supreme Court |
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Writing
Communicating effectively in writing as appropriate for the needs of the audience. |
| 62 | |
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| 48 |
| Take a telephone message | Write a memo to staff outlining new directives | Write a novel for publication |
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Equipment Maintenance
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. |
| 61 | |
|
| 48 |
| Add oil to an engine as indicated by a gauge or warning light | Clean moving parts in production machinery | Conduct maintenance checks on an experimental aircraft |
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| 50 |
| Notice that customers are angry because they have been waiting too long | Be aware of how a coworker's promotion will affect a work group | Counsel depressive patients during a crisis period |
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Troubleshooting
Determining causes of operating errors and deciding what to do about it. |
| 56 | |
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| 44 |
| Identify the source of a leak by looking under a machine | Identify the circuit causing an electrical system to fail | Direct the debugging of control code for a new operating system |
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