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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Job Activities

Learn about the most important job activities for Bill and Account Collectors. Also, find out how proficient you have to be in each job activity.

Importance*More Info
1.Interacting With Computers88
2.Getting Information83
3.Processing Information82
4.Making Decisions and Solving Problems75
5.Evaluating Information to Determine Compliance with Standards74
6.Organizing, Planning, and Prioritizing Work73
7.Communicating with Persons Outside Organization70
Documenting/Recording Information70
9.Communicating with Supervisors, Peers, or Subordinates69
Updating and Using Relevant Knowledge69
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed
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Job Activity Scores

Interacting With Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
88
50
Enter employee information into a computer databaseWrite software for keeping track of parts in inventorySet up a new computer system for a large multinational company
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
83
59
Follow a standard blueprintReview a budgetStudy international tax laws
Processing Information
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
82
69
Tabulate the costs of parcel deliveriesCalculate the adjustments for insurance claimsCompile data for a complex scientific report
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
75
58
Determine the meal selection for a cafeteriaSelect the location for a major department storeMake the final decision about a company's 5-year plan
Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
74
58
Review forms for completenessEvaluate a complicated insurance claim for compliance with policy termsMake a ruling in court on a complicated motion
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
73
63
Organize a work schedule that is repetitive and easy to planPlan and organize your own activities that often changePrioritize and plan multiple tasks several months ahead
Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
70
57
Have little contact with people outside the organizationMake standard presentations about available servicesPrepare or deliver press releases
Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
70
54
Record the weights of trucks that use the highwaysDocument the results of a crime scene investigationMaintain information about the use of orbiting satellites for private industry communications
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
69
53
Write brief notes to othersReport the results of a sales meeting to a supervisorCreate a videotaped presentation of a company's internal policies
Updating and Using Relevant Knowledge
Keeping up-to-date technically and applying new knowledge to your job.
69
65
Keep up with price changes in a small retail storeKeep current on changes in maintenance procedures for repairing sports carsLearn information related to a complex and rapidly changing technology