| 1. | Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts. |
| 2. | Supply guests or travelers with directions, travel information, and other information such as available services and points of interest. |
| 3. | Receive and mark baggage by completing and attaching claim checks. |
| 4. | Greet incoming guests and escort them to their rooms. |
| 5. | Assist physically challenged travelers and other guests with special needs. |
| 6. | Act as part of the security team at transportation terminals, hotels, or similar establishments. |
| 7. | Deliver messages and room service orders, and run errands for guests. |
| 8. | Explain the operation of room features such as locks, ventilation systems, and televisions. |
| 9. | Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services. |
| 10. | Maintain clean lobbies or entrance areas for travelers or guests. |
| 11. | Transport guests about premises and local areas, or arrange for transportation. |
| 12. | Compute and complete charge slips for services rendered and maintain records. |
| 13. | Page guests in hotel lobbies, dining rooms, or other areas. |
| 14. | Pick up and return items for laundry and valet service. |
| 15. | Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable. |
| 16. | Complete baggage insurance forms. |
| 17. | Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel. |