|
| 72 |
| Decide how scheduling a break will affect work flow | Evaluate a loan application for degree of risk | Decide whether a manufacturing company should invest in new robotics technology |
  | | |
 | | |
|
|
|
| 83 |
| Read step-by-step instructions for completing a form | Read a memo from management describing new personnel policies | Read a scientific journal article describing surgical procedures |
| | |
| | |
|
|
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 80 | |
|
| 74 |
| Take a customer's order | Answer inquiries regarding credit references | Preside as judge in a complex legal disagreement |
| | |
| | |
|
|
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
| 79 | |
|
| 74 |
| Proofread and correct a letter | Monitor a meeting's progress and revise the agenda to ensure that important topics are discussed | Review corporate productivity and develop a plan to increase productivity |
| | |
| | |
|
|
Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making. |
| 78 | |
|
| 75 |
| Think about the implications of a newspaper article for job opportunities | Determine the impact of new menu changes on a restaurant's purchasing requirements | Identify the implications of a new scientific theory for product design |
| | |
| | |
|
|
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| 78 | |
|
| 74 |
| Determine whether a subordinate has a good excuse for being late | Evaluate customer complaints and determine appropriate responses | Write legal brief challenging a federal law |
| | |
| | |
|
|
Writing
Communicating effectively in writing as appropriate for the needs of the audience. |
| 78 | |
|
| 68 |
| Take a telephone message | Write a memo to staff outlining new directives | Write a novel for publication |
| | |
| | |
|
|
Speaking
Talking to others to convey information effectively. |
| 75 | |
|
| 66 |
| Greet tourists and explain tourist attractions | Interview applicants to obtain personal and work history | Argue a legal case before the Supreme Court |
| | |
| | |
|
|
Quality Control Analysis
Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
| 73 | |
|
| 67 |
| Inspect a draft memorandum for clerical errors | Measure new part requisitions for tolerance to specifications | Develop procedures to test a prototype of a new computer system |
| | |
| | |
|
|
Troubleshooting
Determining causes of operating errors and deciding what to do about it. |
| 73 | |
|
| 68 |
| Identify the source of a leak by looking under a machine | Identify the circuit causing an electrical system to fail | Direct the debugging of control code for a new operating system |
| | |
| | |
|
|