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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Knowledge Areas

Learn about the most important knowledge areas for Automotive Glass Installers and Repairers. Also, find out how proficient you have to be in each knowledge area.

Importance*More Info
1.Mechanical81
2.Customer and Personal Service79
3.Administration and Management71
4.Public Safety and Security63
English Language63
6.Transportation58
7.Production and Processing55
8.Sales and Marketing46
9.Engineering and Technology44
10.Law and Government43
* Importance out of 100

Score Key
  Importance for success in this profession
  Level of proficiency needed
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Knowledge Area Scores

Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
81
70
Replace the filters in a furnaceReplace a valve on a steam pipeOverhaul an airplane jet engine
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
79
69
Process customer dry-cleaning drop offWork as a day care aide supervising 10 childrenRespond to a citizen's request for assistance after a major disaster
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
71
57
Sign a pay voucherMonitor progress of a project to ensure timely completionManage a $10 million company
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
63
45
Use a seatbeltInspect a building site for safety violationsCommand a military operation
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
63
40
Write a thank you noteEdit a feature article in a local newspaperTeach a college English class
Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
58
37
Ride a train to workSteer a large freighter through a busy harborControl air traffic at a busy airport
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
55
51
Put a computer back into its packing materialsSupervise an appliance assembly lineManage an international shipping company distribution center
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
46
42
Sell cakes at a bake saleCall a list of clients to introduce them to a new product lineDevelop a marketing plan for a nationwide telephone system
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
44
31
Install a door lockDesign a more stable grocery cartPlan for the impact of weather in designing a bridge
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
43
32
Register to vote in a national electionPrepare documents and title papers for the purchase of a new houseServe as a judge in a federal court