Speaking
Talking to others to convey information effectively. |
| 70 | |
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| 51 |
| Greet tourists and explain tourist attractions | Interview applicants to obtain personal and work history | Argue a legal case before the Supreme Court |
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Writing
Communicating effectively in writing as appropriate for the needs of the audience. |
| 70 | |
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| 54 |
| Take a telephone message | Write a memo to staff outlining new directives | Write a novel for publication |
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| 60 |
| Read step-by-step instructions for completing a form | Read a memo from management describing new personnel policies | Read a scientific journal article describing surgical procedures |
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Quality Control Analysis
Conducting tests and inspections of products, services, or processes to evaluate quality or performance. |
| 68 | |
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| 51 |
| Inspect a draft memorandum for clerical errors | Measure new part requisitions for tolerance to specifications | Develop procedures to test a prototype of a new computer system |
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Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| 60 | |
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| 51 |
| Determine whether a subordinate has a good excuse for being late | Evaluate customer complaints and determine appropriate responses | Write legal brief challenging a federal law |
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| 43 |
| Decide how scheduling a break will affect work flow | Evaluate a loan application for degree of risk | Decide whether a manufacturing company should invest in new robotics technology |
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Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
| 55 | |
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| 40 |
| Proofread and correct a letter | Monitor a meeting's progress and revise the agenda to ensure that important topics are discussed | Review corporate productivity and develop a plan to increase productivity |
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Science
Using scientific rules and methods to solve problems. |
| 55 | |
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| 43 |
| Conduct standard tests to determine soil quality | "Conduct product tests to ensure safety standards are met, following written instructions" | Conduct analyses of aerodynamic systems to determine the practicality of an aircraft design |
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 55 | |
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| 51 |
| Take a customer's order | Answer inquiries regarding credit references | Preside as judge in a complex legal disagreement |
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Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
| 53 | |
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| 41 |
| Lay out tools to complete a job | Redesign a floor layout to take advantage of new manufacturing techniques | Develop and implement a plan to provide emergency relief for a major metropolitan area |
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