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OverviewNature of WorkKnowledge AreasSkills Utilized
Job ActivitiesAbilitiesJob ConditionsWork SatisfactionEducation/Training

Career Overview

Plan, direct, or coordinate supportive services of an organization, such as recordkeeping, mail distribution, telephone operator/receptionist, and other office support services. May oversee facilities planning and maintenance and custodial operations.

Salary for Administrative Services Managers

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 25th
Percentile
75th
Percentile
Mean
U.S. $52,240
($25.12)
$98,980
($47.59)
$79,500
($38.22)
Annual figures are on top. Hourly figures are below in parentheses.
N/A = Information not available


Majors for this Career

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Career Outlook

The number of jobs is projected to grow about as fast as average. Applicants for the limited number of higher-level management jobs will face keen competition; less severe competition is expected for lower-level management jobs. Demand should be strong for facility managers.

Employment change. Employment of administrative services managers is projected to grow by 12 percent over the 2008-18 decade, about as fast as the average for all occupations. Continued downsizing by companies and increasing use of office technology may result in a more streamlined organizational structure with fewer levels of management, reducing the need for some positions. Demand should be strong for facility managers because businesses increasingly realize the importance of maintaining, securing, and efficiently operating their facilities. Cost-cutting measures to improve profitability, streamline operations, and compete globally will continue to be addressed by many organizations, resulting in more firms outsourcing facility management services or hiring qualified facility managers who are capable of achieving these goals in-house.

Administrative services managers employed in management services and management consulting should grow as companies increasingly look to outside specialists to handle a myriad of administrative tasks that have become increasingly complex and expensive. Administrative services managers specializing in contract administration will also be in demand as outsourcing of administrative tasks becomes increasingly prevalent for activities such as food and janitorial services, space planning and design, energy, telecommunications, and grounds and equipment maintenance and repair. Other areas that administrative services managers will increasingly plan and coordinate include information technology, data and personal security, records management, wellness, and energy conservation.

Job prospects. Applicants will face keen competition for the limited number of higher-level administrative services management jobs; competition should be less severe for lower-level management jobs. Job prospects will also be better for those who can manage a wide range of responsibilities, than for those who specialize in particular functions. In addition to the new administrative services management jobs due to growth in the occupation, many job openings will stem from the need to replace workers who transfer to other jobs, retire, or leave the occupation for other reasons.

Job opportunities may vary from year to year because the strength of the economy affects demand for administrative services managers. Industries least likely to be affected by economic fluctuations tend to be the most stable places for employment.


Employment Overview

Administrative services managers held about 259,400 jobs in 2008. They are found in all industries, but several industries have a greater share of these managers than others. They are the education services industry with 15 percent, the healthcare industry with 12 percent, State and local government with 12 percent, and finance and insurance with 9 percent.


Job Zone Description

Job Zone 3 - Medium preparation

Overall Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have gone through an apprenticeship program or several years of vocational training to perform the job.

Education
Most occupations in this zone require training in vocational schools, related job experience, or an associate's degree. Some may require a bachelor's degree.

Job Training
Employees in these occupations usually need one or two years of training, including both on-the-job experience and informal training with experienced workers.

Examples
Dental assistants, electricians, fish and game wardens, legal secretaries, personnel recruiters and recreational workers.

These occupations often involve using communication and organization skills to manage and train others.

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Related Occupations

1.

Budget Analysts

2.

Financial Managers, Branch or Department

3.

First-Line Supervisors/Managers of Office and Administrative Support Workers

4.

Human Resources Managers

5.

Management Analysts

6.

Medical and Health Services Managers


Additional Resources

For information about careers and education and degree programs in facility management, as well as the Certified Facility Manager designation, contact:

  • International Facility Management Association, 1 East Greenway Plaza, Suite 1100, Houston, TX 77046-0194. Internet: http://www.ifma.org

For information on training and classes for professional office management personnel, contact:

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